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      Kingsign Inkjet Technology 
 WeChat: Goodluck13918 
 WhatsApp: +86 15900916339 
 Tel: +86 21 61552818 
 E-Mail:  info@kingsign.net 
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				1. Minimum Order 
				we have no minimum order requirements. 
				 
				2. Payment Method 
				T/T, L/C, Western Union, Money Gram, Cash, etc... 
				please ask sales consultant for more info before payment. 
				 
				3. Shipping Ways 
				Send by DHL, TNT, UPS, Fedex, EMS, etc... 
				 
				4. Delivery Lead Time 
				Normally 1~2 working days after received payment. 
				Please ask sales consultant for the exact delivery time 
				according to our stock status.   
				
				 
				5. Guarantee 
				We guarantee that printhead properly install to normal condition 
				printer without problem, 98~100% nozzles working normally. 
				 
				6. Support 
				Support via Email: support@kingsign.net 
				WhatsApp or Wechat online support. 
				Contact us for teamviewer remote support and video support. 
				Telephone call support 
				
				 
				 Step 1. 
								Ask our consultant for every details about our products, via Email, WhatsApp, Wechat, or Phone. 
								 
								Step 2. 
								Confirm the order to us, provide the following 
								information, then we will send you Proforma 
								Invoice for your reference. 
								Order Details: (Items and Quantity) 
								Company Name: 
								Contact Person: 
								Address : 
								Telephone: 
								Postal Code: 
								Tax Number: (if need) 
								 
								Step 3. 
								Send payment and notify us. 
								 
								Step 4. 
								We will deliver the goods ASAP. After receipt of 
				your payment, and keep you informed about the order status. 
								We will take pictures of the parts before 
								delivery, provide tracking number for DHL. 
								 
								Step 5. 
								Confirm to us upon receipt of order. 
				 
				 
				 
				 
				  
				You may use the following methods of payment:
				
				 PayPal online payment, PayPal direct payment, bank transfer, 
				and Telegraphic Transfer (T/T) payment and Western Union 
				Payment. 
				 
				For details, please refer to the following: 
				
				
				  
				PayPal direct payment 
								 
								  
				Telegraphic Transfer (T/T) Payment: 
				(1) Place an order; 
				(2) Get the bank account information of kingsign technology; 
				(3) Make the payment at the bank, and get the Payment Receipt; 
				(4) Send the Payment Receipt to info@kingsign.net; 
				(5) Receive the Tracking Number of your order; 
				(6) Wait for your order. 
								 
								Bank transfer payment 
				information: Beneficiary Name: KINGSIGN TECHNOLOGY CO., 
				LIMITED 
				Beneficiary Bank: HSBC BANKING CORPORTATION 
				HSBC A/C: 023621088888 
				Swift Code: HSBCHKHHHKH 
				Bank Address: 1 QUEEN'S ROAD CENTRAL, HONGKONG 
				 
				  
				Western Union Payment: 
				First name: JIANRU 
				Last name: HUANG 
				Country: CHINA      City: SHANGHAI 
				 
				 
				 
				 
				  
				The item can be returned under the 
				following conditions: 
				1) There is found quality 
				problem after opening the package. 
				2) The item is different from the order list. 
				3) There is obviously design flaw on the product. 
				4) The item is irreparably damaged during transportation. 
				5) Products can not be used because of design flaw. 
				 
				Returned items are regarded as 
				invalid under the following conditions:  
				1) The item still works even 
				though theres' damage during transportation. 
				2) No claim is made up to 7 days after the customer has received 
				the products. 
				3) The item is returned because of different color or packaging 
				which has no effect the product. 
				4) The returned item does not meet the conditions. 
				 
				Returning Procedure: 
				      If a serious problem is 
				found within 14 days of receiving the products, you should 
				contact Customer Service and our staff will help you find a 
				solution in 2 business days. 
				 
				 
				 
				 
				 
				  
				 
				After-Sales Service 
				We provide free consultation 
				(including email, instant messaging, Live Chat, telephone 
				calling, etc) about all our items. If necessary, we can also 
				arrange engineer (s) to give free training at your premises, you 
				will be responsible for the cost of such travelling (i.e. air 
				ticket, board and lodging in your country, etc.).  
				 
				Service Complaint 
				If you have any suggestions, 
				complaint or claim, please contact us, we will reply within 24 
				hour 
				Complaint about products: 
				info@kingsign.net 
				Complaint about service: 
				support@kingsign.net 
				For other issues: info@kingsign.net 
				 
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